We will abide by all current data protection laws. We will collect personal data such as name, address, email address, telephone numbers etc. This is so as we can fulfil your order. We will only contact you if (a) there is a problem or issue with your order, or (b) you have agreed to be sent marketing material. We will also collect non-personal data which we will use for statistical purposes. This is to help us better understand customer patterns and to help us serve our customer needs on this website in the future. Examples of this non-personal data include browser details, demographic data and statistics. Data will be collected by monitoring internet protocol (IP) addresses. This gives us details about your internet service provider, and not you as an individual. As with many online businesses, we may also use an external statistics provider to analyse trends on this website, or we may use our own servers to provide the necessary information.
We cannot be held responsible for the contents of an external website if you leave our website via a hyperlink to a different website (external link).
Non-personal data usage
We may use non-personal data (such as statistics and demographics) when giving information on the website as a whole, for example to prospective advertisers.
Sale of business
We reserve the right to pass on personal data if the business is sold.
NeatlyWeb Solutions, through its websites, will not divulge any information we receive from customers to anyone unless it absolutely essential to provide you with the service. We will not rent, sell or give your name or credit card information or purchase history to any other company, agency or individual.
Our customers’ security is paramount. We support the internet standard of secure socket layers or SSL to ensure that the transmission of your sensitive information cannot be intercepted or decoded. We use bank-level security and encryption to ensure safe transactions.Your web browser will display these visual clues to reassure you that your information is being transferred securely over our servers.
We do not store entire credit/debit card details on our site, servers or in any facility operated by us. We may, however, store partial credit/debit card details (card type, expiry date, and no more than 3 digits from the card number), in order to let us identify and update the credit/debit card details used for payment processing. These details are not retained or stored on our servers after you have completed a transaction, and cannot be intercepted by any third party during the order process.
We may collect credit card details and billing address in order to process payments for the use of the service. These credit/debit card details are securely transmitted to a secure, selected and safe third party (a payment gateway) for the sole purpose of processing such payments. Our payment gateway is responsible for securely storing such credit/debit card details and for limiting their access to authorized users.
Furthermore, all customer data stored on our secure servers at NeatlyWeb Solutions is store securely and employees’ access to such data is restricted. We employ physical barriers and security to prevent access to confidential information.
Changes & modification